Returns and Cancellations Policy
i. All replacement requests must be reported within 48 hours of the delivery.
ii. Clients can only request for replacement if they receive a damaged product or a product with a manufacturing defect, with which an unboxing video must be submitted within 48 hours of receiving the package to file a replacement claim.
iii. Items for replacement must be in new and unused condition, with all original tags and labels attached.
Cancellations:
i. Orders cannot be cancelled after they have been processed. Processing of orders usually takes 1-2 days.
Return/Replacement Approval:
i. All return requests must be approved before processing.
ii. We offer free exchange for damaged items and products with a manufacturing defect.
Non-Eligible Items:
We do not accept returns or exchanges based on personal preferences or size issues. Please review product specifications and details before placing an order.
Damage and Replacements:
In case of any damage, we will replace the product or the necessary part to resolve the issue.